We have a flat rate Standard Delivery charge of just £2.95 for all orders to all areas classifies as UK mainland by Royal Mail; including Northern Ireland, Isle of Man, Scilly Isles, Scottish Highlands & Islands, and Isle of Wight (Royal Mail 2nd class)
Standard Delivery to the above areas is FREE for orders over £25 (Royal Mail 2nd class). Larger orders over 2kg are usually be delivered free via courier, and may incur a small additional charge for some remote areas within the UK (usually Highlands & Islands). If this is the case, we will advise on any additional charges before processing your order.
Standard Delivery to the Channel Islands and the following EU countries* with Royal Mail (tracked & signed) is £16.50 for parcels up to 2kg.
*Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
For larger orders within the EU, we will contact you to advise on the delivery charge.
For delivery to anywhere else, please contact us for a delivery quote.
Please see our Returns Policy for further information.
We aim to dispatch all orders within 2 working days of receipt of orders (excluding weekends and bank holidays). Mainland UK orders should be with you in 2-3 days from dispatch, all other countries and districts may take up to 5 working days; this may occasionally take slightly longer during peak periods. If you have not received your order within this time, please contact us or call us on +44 7730 937846 (International) / 07730 937846 (UK).
We do have postal deadlines at Christmas, for recommended postage dates please see our website or contact us on +44 7730 937846 (International) / 07730 937846 (UK).
Express Postage; For all orders to the UK mainland, Northern Ireland, Isle of Man, Scottish Highlands & Islands, Scilly Isles and Isle of Wight. For an additional £2.50, we can “fast track” your order, then send it via Royal Mail 1st Class, which aims to deliver your parcel next day (from date of postage, excludes weekends and bank holidays). For Express Postage we will endeavor to dispatch orders within 1 working day of receipt of orders (excluding weekends and bank holidays), but this cannot be guaranteed.
Orders received before Midnight on Wednesday 19th December 2018 will be dispatched on 20th December, which is the last day for Christmas post.
Any orders received between 20/12/18 and 26/12/18 (dates inclusive) will be processed on 27th December 2018.
orders received on or after 27th December 2018 will be processed as per our normal terms.
When we process orders, we protect your goodies with paper shred made from recycled coffee cups, and we recycle and re-use all the packaging sent to us, so your order may arrive in a pre-loved box or with 2nd-use bubble wrap or other packing material.
We normally use Sapooni branded parcel tape to seal parcels. If you would like your order delivered in an “anonymous” box, please fill in the comments box at Checkout, stating that it’s a Gift, and we will endeavour to use unbranded brown parcel tape to wrap your parcel.