We have a flat rate Standard Delivery charge of just £3.00 for all orders to all areas classified as UK mainland by Royal Mail including Northern Ireland, Isle of Man, Scilly Isles, Scottish Highlands & Islands and Isle of Wight (Royal Mail 2nd class).
Standard Delivery to the above areas is FREE for orders over £25 (Royal Mail 2nd class). Larger orders over 2kg will usually be delivered free via courier, and may incur a small additional charge for some remote areas within the UK (usually Highlands & Islands). If this is the case, we will advise on any additional charges before processing your order.
Standard Delivery to the Channel Islands and the following EU countries* with Royal Mail (tracked & signed) is £16.50 for parcels up to 2kg.
*Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
For larger orders within the EU, we will contact you to advise on the delivery charge.
For delivery to anywhere else, please contact us for a delivery quote.
Please see our Returns Policy for further information.
We aim to dispatch all orders within 2 working days of receipt of orders (excluding weekends and bank holidays). Mainland UK orders should be with you in 2-3 days from dispatch, all other countries and districts may take up to 5 working days. This may occasionally take slightly longer during peak periods. If you have not received your order within this time frame, please contact us or call us on +44 7730 937846 (International) / 07730 937846 (UK).
We do have postal deadlines at Christmas. For recommended postage dates please see our website or contact us on +44 7730 937846 (International) / 07730 937846 (UK).
Express Postage: For all orders to the UK mainland, Northern Ireland, Isle of Man, Scottish Highlands & Islands, Scilly Isles and Isle of Wight. For an additional £2.50, we can “fast track” your order, then send it via Royal Mail 1st Class, which aims to deliver your parcel next day (from date of postage, excludes weekends and bank holidays). For Express Postage we will endeavour to dispatch orders within 1 working day of receipt of orders (excluding weekends and bank holidays), but this cannot be guaranteed.
When we process orders, we protect your goodies with paper shred made from recycled coffee cups and white news off cuts. We recycle and re-use all the packaging sent to us, so your order may arrive in a pre-loved box.
We use Brown ECO paper parcel tape to seal our parcels.